An unknown control system, loss of the operation instructions or a simple question regarding the various control functions. In case you or your partners in service are in need for technical support: We are here to help! The employees of our remote-control service are eager to help. The only thing we would ask for in return is that you understand that we can only grant this service completely when contacted during our core hours (Monday to Friday from 7:30am to 4:00pm). Apart from our working hours our employees are primarily focused on fault processing, fault analysis and on our range of remote-control services.